Privacy Policy
Room 2 Grow Housing ("we," "our," or "us") is committed to protecting the privacy and dignity of every individual we serve. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information obtained through our website (www.room2growhousing.org), programs, and services. By accessing our services, you consent to the practices described in this policy.
Information We Collect
2.1 Personal Information You Provide
We may collect the following categories of personally identifiable information:
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Full name, date of birth, and government-issued identification
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Contact details, including address, phone number, and email address
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Emergency contact information
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Income, employment, and financial assistance documentation
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Prior housing history and references
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Case management records and program participation history
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Health or disability information, when voluntarily disclosed for accommodation purposes
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
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IP address and browser type
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Pages visited, time spent on pages, and referring URLs
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Device type and operating system
This information is collected using cookies and similar tracking technologies. You may disable cookies through your browser settings; however, some features of our website may not function properly as a result.
How We Use Your Information
We use the personal information we collect for the following purposes:
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Evaluating eligibility and processing applications for housing assistance
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Providing case management, referrals, and support services
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Communicating with residents and applicants about their programs
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Complying with legal, regulatory, and grant reporting requirements
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Improving our programs, website, and services
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Sending organizational updates, newsletters, or fundraising communications (with consent)
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We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing and Disclosure
We may share your information only under the following circumstances:
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With partner agencies, service providers, or referring organizations as necessary to provide you with services, subject to confidentiality agreements
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With government agencies or funders as required for grant compliance and program reporting, in aggregated or de-identified form where possible
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When required by law, court order, or to protect the safety of individuals or the public
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With your explicit written consent
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All third parties who receive personal information on our behalf are required to maintain appropriate confidentiality and security measures.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law and grant agreements. Client records are generally retained for a minimum of seven (7) years following the end of a program engagement, unless a longer period is required.
Data Security
We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure file storage, access controls, and staff training on data handling. However, no data transmission or storage system can be guaranteed 100% secure, and we encourage you to exercise caution when sharing sensitive information.
Your Rights
Depending on applicable law, you may have the right to:
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Request access to the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Request deletion of your personal information, subject to legal retention requirements
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Opt out of non-essential communications
To exercise any of these rights, please contact us at info@room2growhousing.org. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our services may include families with minors. We do not knowingly collect personal information from children under the age of 13 without verifiable parental or guardian consent. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via our website or direct notice. The effective date at the top of this document will reflect the most recent revision. Continued use of our services following any update constitutes your acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Room 2 Grow Housing
Birmingham, Alabama
Email: info@room2growhousing.org
Website: www.room2growhousing.org